Sunday, January 24, 2010

Importance Of Communication In Life

Effectively communicating to your employees will result in a more efficient operation and will help achieve the bottom-line objectives of any company, business, or basic interaction. As a manager, your communication skill is critical in directing the actions of your employees. This basic managerial skill course in communication will enable you to become a better manager for yourself, and for your organization.

Communication is simply the sending of a message to another person. The person sending the message first needs to formulate the message in his head. This involves determining the meaning that the sender intends to convey to the other person.

Communication experts tell us that the credibility of the communicator, as determined by past conversations, is a critical factor in effective communication. Credibility refers to the attitude the listener has toward the truthfulness and trustworthiness of the sender's statements.

When a listener views the sender as dependable, knowledgeable, reliable, warm and friendly, emphatic, and non-selfish, the message that is sent will be more likely to be received. Unless we seem credible to the receiver. our message will be discounted and we will not be able to communicate effectively with him.

The word communicate comes from the latin communis or common. We speak of a common room that everyone shares or a university commons where everyone shares the space. It indicates that two people or two groups have something shared in common but in our world today I maintain that there is nothing common about communication.

Communication is a process; that is, it has definable steps that can be examined. We will look at communicating as a cycle going round and round unendingly. Remember, however, that examining the communication process is like putting your VCR on pause; you look at a frozen snapshot of a dynamic, unending process.

Communication and persuasion are the same from the point that you cannot communicate with another person without, at the same time, influencing that person. Rapport is a natural function of communication that is brought about by honoring the person with whom you are communicating.

As a result, a successful organization must continuously establish understanding and support for its products, services and positions among those publics important to its welfare. And you only get this by applying good public relations principles over time.

When the idea of an eminent domain
takeover emerged in North Hampton, Aquarion was better able to respond. The media not only presented a balanced account of the issues raised, but also questioned the proponents as to the viability of the idea. The Customer Advisory Committee was able to identify other key North Hampton opinion leaders with whom we met to present our key messages.

Understanding communication process is very critical to the managers of the organization. These people can have an opportunity to produce and compile their own information that can address their direct needs and in the process gather experience that can assist them in finding jobs whilst ploghing back to their communities.

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